Services

Proudly Serving Chicagoland Seniors In Their Homes Since 1994.

No matter your situation in life, Norwood Crossing and the Norwood family of care has the perfect match. Check out the choices below or click here to schedule a FREE HOME SAFETY ASSESSMENT.

Caregiving Services

The best thing about getting care at home is that our clients can have it their way. We place a high value on what our clients' most important wishes are. We believe that everyone knows what they most want; how they want their meals served, how they want their laundry done, or what TV shows they want to watch. AS PROOF, OUR MOST RECENT CLIENT SATISFACTION RATING FROM OUR HOME CARE PULSE AWARD FOR PROVIDER OF CHOICE WAS 96%!
Our services include:
  • Personal Care: help with bathing, dressing and toileting; medication reminders, grooming
  • Housekeeping: light cleaning throughout the home, laundry, vacuuming, dusting
  • Meals: planning, preparation, clean up, shopping
  • Transportation: assistance on errands, to appointments, shopping
  • Companionship
As a licensed Home Services Agency by the Illinois Department of Public Health, we conduct fingerprint checks, drug screens, reference verifications, driving record verifications and require annual training on all of our staff to insure we have a competent and effective workforce. But we do not stop here; we go above and beyond the general criteria and hire only about 2% of the individuals that apply. We only hire and staff individuals whom we would feel comfortable with providing care for our own family members. They must be reliable, honest, capable and dedicated to the field of helping others.
Our schedules are flexible; we cater to create a schedule to work for you and your needs. We can provide service from 4 hours a week to 24 hours a day. Communication and contact are maintained frequently with clients and their family, particularly when there is a change in condition. Companion services can be provided in the home or in facilities. Our staff is available 24 hours per day, 7 days a week. Contact us today to get learn more or get started!

Care Management

Our aging care experts create peace of mind for your family by developing solutions to meet your unique and complex needs. As we age, navigating the intricacies of the medical system becomes increasingly difficult. Our knowledgeable care managers develop long and short-term plans allowing seniors to experience the highest quality of life possible.
Are you:
  • Feeling strained for time in dealing with you or your family member's growing needs
  • Struggling with communication between hospitals, doctors, and nurses?
  • Having difficulty keeping up with managing bills?
  • Finding it tough to get your loved one to appointments?
  • Not sure where to turn for housing options?
  • Trying to keep your home safe and livable?
  • Having a hard time building consensus with siblings about your parent's care?
  • In need of guidance in selecting the right service providers?
  • Confused about advanced directives, power of attorney and will documents?
As a licensed Home Services Agency by the Illinois Department of Public Health, we conduct fingerprint checks, drug screens, reference verifications, driving record verifications and require annual training on all of our staff to insure we have a competent and effective workforce. But we do not stop here; we go above and beyond the general criteria and hire only about 2% of the individuals that apply. We only hire and staff individuals whom we would feel comfortable with providing care for our own family members. They must be reliable, honest, capable and dedicated to the field of helping others.
We can help!
As people age, navigating and understanding the intricacies of the medical system becomes increasingly difficult. We create a peace of mind for you and your family by developing solutions to meet your unique and complex needs. The care is personalized; the level at which we are involved is up to you. We are available 24/7 and can also help in a crisis. We can also save you and your family time and money- we can accomplish more in one hour than what it would take you to do in one day!
Please call us at 773-631-5673 to discuss how our experienced team can enhance your loved one's quality of life while reducing the family's level of stress. You can also submit a contact form to email us directly.

Click here to take our Caregiver Burden Assesment.

Emergency Response System

NO INSTALLATION FEE OR LONG-TERM CONTRACTS TO SIGN!
You can have comfort and peace of mind knowing that round-the-clock safety and security is available through the use of a voice-activated monitoring system to make sure that when you need it, help is only a click away.
Feeling safe shouldn’t be constrained to your home environment. Ideally, you’d like to feel safe and secure wherever you might be! Whether that’s walking to your mailbox or going on vacation, feel confident with 24/7 access to help at home and outside on the go with our medical alert systems.
We have partnered with ClearArch®, the leading brand for home emergency response systems, to provide state-of-the-art receivers and transponders for every level of need. When your emergency signal is received, your personal and medical information, list of responders including family, friends and emergency personnel, and the response directives you want followed, are displayed on a terminal. Even if you are unable to speak, the operators know who to contact.
Email us or call 773-631-5673 for current pricing, equipment options or to sign up.

Learn about our Key Lockboxes for Emergency Responders

Clients may need urgent aid from a responder or emergency medical services, making immediate access to their homes crucial.
A client may not have hidden a key location on file, or may change the location from the one we have on file. In such cases, forcible entry is the only choice when the client needs help fast.
A key lockbox is a secure alternative to hiding a key, and helps ensure easy access to a client's home in the event of an emergency.
The lockbox is ideal for clients who are:
  • Likely to need frequent medical attention from emergency services
  • Without a reliable or suppotive group of responders
  • Anxious about the prospect of having their doors broken
  • Concerned about hiding a key or likely to change hidden key locations oftens
  • Reassured by the security and peace of mind that a lockbox offers
Our lockboxes are available to any client and can be purchased for a low, one-time fee ($30).

Email us or call 773-631-5673 for more information.

Home-Delivered Meals

Our Home-Delivered Meal program provides a choice of a hot entree 
and a light supper meal delivered to your doorstep*. The meals are prepared fresh daily and have even been described as "just like mom's home cooking!" Meals may be ordered Monday through Friday or as little as three times a week, providing a needed break from cooking. An on-staff registered dietician creates the menu selections, ensuring NSN clients a healthy, well-balanced meal. Our home-delivered meal service also serves as a well-being check, giving you and your loved one the peace of mind knowing that we will be there to make sure everything is alright.
*Currently, our meals program delivers to the following zip codes: 60630, 60631, 60634, 60646, 60656, 60018, 60068, 60706 and 60714. Some exceptions are made on a case-by-case basis. If you live out of these service areas but would still like meal delivery, please email us or call 773-631-5673 and we will do everything possible to accommodate you. 
Our home-delivered meals are made in one main production kitchen. Norwood Seniors Network cannot be held responsible for any issues resulting from food allergies. 
  • Meals can be ordered for delivery from three days to five days per week.
  • Clients choose one of two hot meal selections and one of two dessert options from the menu.
  • Clients receive two meals; a hot meal and a light supper meal.
  • Meals are prepared fresh daily (Monday - Friday) and delivered between 11:00 a.m. and 1:00 p.m. to people in their homes.
  • Included in the hot meal is a main entree, vegetable, potato (or rice), roll/bread, margarine and dessert (sometimes fruit).
  • The supper meal contains a sandwich, a side dish and fruit.
  • Cancellations or changes are no charge but require 24 hours notice. Please call the office before 9am at least 24 hours prior to delivery to make changes, edits or cancellations
PRICES (includes well-being check) 
  • Two delivered meals (lunch and a hot supper): $17.50/day 
  • Weekly rate for five deliveries per week: $77.50/week (save $10!) 
  • Extra meal on Friday: $17.50/day
  • Milk delivery (2, 8-oz cartons of 2% milk): $.60
Minimum of three meals per week is required.
Menus are published on a one month cycle and are sent in advance.
DOWNLOAD: CLICK HERE to download the Meal Delivery Client Agreement 

Click here to find out how this program is More Than Just a Meal.
Contact us to begin receiving delicious meals brought directly to your door!

Door-To-Door Escorted Transportation

Let us help you get to the doctor, pharmacy, grocery store, the bank and visit with friends. Asking someone to take time off from work can be costly and difficult to arrange, and imposing on friends has its limits. We provide safe, timely, door-to-door transportation to and from the places you want to visit.
We make sure you arrive on time for your doctor or dentist appointment, get to the grocery store to stock up on items you need or reach the beauty shop to look and feel your best. Our service area is limited to approximately five square miles, but trips outside the service area are honored whenever possible.
 NSN takes clients to doctors and dentists but has also accompanied some to weddings!

CONTACT US to learn more or schedule our affordable and convenient transportation service.

CLICK HERE to download the Transportation Client Agreement.
Share by: